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Delivery

Your delivery, your zones, your fees

Take delivery orders directly, set your own zones and fees, and give guests a clear order-status page. Supported courier dispatch remains separately configured and approval-gated.

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  • Your own zones & fees
  • Direct customer relationship
  • Order status tracking

Kerala Kitchen · Direct order

Delivery zone set
Your zone · 5 km

Delivery zone set

You choose where you deliver

Driver location not shown

Order #1042 · Kerala Kitchen

Order received

~26 min
🧾Order
👨‍🍳Preparing
🔥Cooking
✅Quality
🛵Out
🎉Delivered

Order received

Payment confirmed

The problem

The apps take your margin and your customer

Third-party delivery looks like free demand until the statement arrives. Then you see the cut — and realise the guest was never yours to keep.

The marketplace cut

Third-party apps can carve up to 30% off every order — turning a busy night into a thin one once the fees clear.

They keep your customer

Order through an app and the guest belongs to the app. You never get the name, the email, or the chance to bring them back.

No control over the basics

Someone else decides your delivery radius and your fees — including orders too far to do well and prices that don't fit.

The solution

Delivery on your terms, not theirs

Draw your zones, set your fees, and keep the order, packing, delivery status, and customer relationship in one restaurant workflow.

Kerala Kitchen · Direct order

Delivery zone set
Your zone · 5 km

Delivery zone set

You choose where you deliver

Driver location not shown

You decide how it runs

Set a fair fee for every zone and coordinate packing, handoff, delivery status, and exceptions in one place. Supported courier-partner dispatch is available only after setup and certification for that restaurant.

Order #1042 · Kerala Kitchen

Order received

~26 min
🧾Order
👨‍🍳Preparing
🔥Cooking
✅Quality
🛵Out
🎉Delivered

Order received

Payment confirmed

The customer is yours to keep

Guests follow the order's verified status on a secure page — no app and no fabricated driver marker. Their details and loyalty stay with you, so you can bring them back with consented rewards and offers.

The outcome

Keep the order, the customer, and the profit

When delivery runs through your own restaurant, every part of it works for you — the margin, the relationship, and the chance to earn the next order directly.

Keep the full margin

No commission carved off every order. The whole value of each delivery stays in your account.

Build real loyalty

The customer list and order history are yours, so you can win repeat business instead of renting it.

Clearer order updates

A secure status page and configured transactional notifications help guests understand what is happening.

What's included

Delivery you actually own

Zones, fees, direct orders, status tracking, and delivery exceptions stay connected to the restaurant's canonical order workflow.

Your own delivery zones

Draw exactly where you deliver, near or far, so you only take orders you can actually fulfil well.

Your own fees

Set fair delivery fees that cover your real costs — instead of a marketplace setting them for you.

Coordinate delivery

Keep order readiness, packing handoff, delivery status, and exceptions together — with supported courier dispatch only after its connection is configured and approved.

Order status tracking

Customers can follow preparing, ready, on-the-way, and delivered status on their own tracking page — no app required. Driver location is not currently shown.

Configurable notifications

Transactional order updates can use the platform notification workflow when the restaurant and delivery channels are configured.

Keep the margin

No 15–30% commission skimmed off the top. The full value of every delivery lands in your account.

Delivery

Own your delivery, keep your customers

Book a Free Demo to review delivery zones, fees, order-status tracking, and the requirements for a supported courier connection — or jump straight into the product tour.

Book a Free DemoSee it in the tour

0% commission — no marketplace cut on your deliveries.

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